Hardware General — Hardware Store in Brookvale

Reviews of Hardware General

• Hayden

  Added 2016.06.01

  H&G need to consolidate their real estate in Brookvale and create a super centre, with parking. Service is awful (talking doors and locks here), parking is awful for all. It's crazy. They own so much realestate they could build a warehouse that rivals Bunnings. They will go bust if they carry on. Don't get me started on their website. Sort that out and increase profits immediately. (To be fair the Bunnings website is awful, however not as bad as H&G's.). I was about to order $1500 worth of door hardware. I walked out. (I am not waiting for over 20 mins to get pricing. Display the pricing on the shelves!)
• Carlos

  Added 2015.11.28

  Its H&G. They're not known for their service. They're not really meant to be. So make sure you go in knowing more than the sales reps or you'll get burned. Most of the people there are basically put out to pasture as they're usually ex-tradies who couldn't cut the mustard or just retired anyway. I find the younger folk more responsive but less knowledgeable than the older staff. Makes sense I guess.
• Lucas

  Added 2015.04.05

  Super Great! drove up from Bowral and saved a bunch on toilets then came to pick up ,smooth easy! ended up buying a custom shower grate and Ryan and Brian and the young bloke? got it in a couple of days called me before I expected and i was able to get everything ,saved lots and had an overall Professional friendly experience. Thanks HGH regards Brendon
• Isabella

  Added 2015.04.01

  Fantastic service yesterday at 75 Winbourne rd when I needed two new spring returns for door handles that were something like 15 years old . A younger man there asked if he could help and he went out of his way to find the parts and what's moor fitted one whilst I did the other . Could not ask for better service . Thanks whoever you were [ sorry I did not ask your name
• Patrick

  Added 2013.11.22

  This place is a joke I feel like anyone that works there is just there to pass the time they are that useless just don't bother!!